IsenTech Business Solutions Recommended Operational Procedures

1) Please leave all systems powered on overnight.  Regularly scheduled maintenance and backup 

   routines are schedule to run overnight when the systems are not in use by staff.  If the systems  

   are not left powered on these routines will not run.

2) Close all applications on your systems before leaving the center at night.  Leave the computers powered on so that the automated maintenance and backup routines run for your system.

3) Perform a Start-Shutdown-Restart on each of the client workstations each morning prior to 

   use.  

4) Do not download or install any programs or program upgrades/updates unless specifically instructed to by IBS.

5) If you are prompted, it is OK to install the JAVA updates from the SLC Web Sites.

6) If you are prompted, it is OK to install the Acrobat updates but do not upgrade to Acrobat.

7) Please make sure to save all of you important documents in the My Documents/OneDrive folder on 

     your system.  This is the folder that is targeted for backup on administrative XP Pro systems.

8) If you need support on a system please call or email me with a description of the issue.      

     Please include the computer description.  Attached are instructions on finding the computer description. 

9) To increase system performance, close any programs that are not being used.  The more 

      programs you have open and minimized to the task bar, the slower your system will run.  

     This is especially true of older systems that have slower processors and less RAM memory.